Southlake Limousine Service
Phone: 219.922.4567
9835 Express Drive
Highland, Indiana 46322

Survey Results

Thank you for your input!

We sincerely appreciate receiving your feedback on how we can improve our services. Below are just a few of the survey results:

How did you hear about us? Chris & Kerry Cooper
Was our staff helpful and courteous when you called? Yes :-) very much so!
Do you feel our rates are comparable with that of other services? Better!
Was our driver on time for your pick up(s)? Yes
Was our driver professional and courteous? Yes (both of them)
Anything else you think we should know? We will never use another company! Dave was awesome!! Very clean limo and it was so nice to have the pop, water and snacks for the kids! We will spread the good word. Thank you for the awesome job!
Your name: Steve and Heather Foster

How did you hear about us? From our travel agent, Monica Treasure at Alladin Travel, Munster
Was our staff helpful and courteous when you called? Yes
Do you feel our rates are comparable with that of other services? Yes
Was our driver on time for your pick up(s)? Yes
Was our driver professional and courteous? Yes
Anything else you think we should know? Our driver was extremely helpful with luggage. He took our luggage off our outside stoop, down the steps and into the limo and again unloaded our luggage at the airport. He was fast & efficient. I'm sure we'll use your limo services again in the future. I also liked paying for this service beforehand by check so we didn't have to be concerned about having cash to tip the driver.
Your name: Kael-Erein

How did you hear about us? From the Interent
Was our staff helpful and courteous when you called? Yes and very professional, a pleasure
Do you feel our rates are comparable with that of other services? Yes. We felt they were right inline.
Was our driver on time for your pick up(s)? Yes, very prompt.
Was our driver professional and courteous? Yes. He was the best.
Anything else you think we should know? My husband had a stroke out of town and we felt a limo would be our answer to getting home stree free. Your company did that for us. We felt special and we will recommend your service to everyone we can. Driver: Dave
Your name:

How did you hear about us? Tom Blaskovich
Was our staff helpful and courteous when you called? Yes, very friendly :)
Do you feel our rates are comparable with that of other services? Yes, very reasonable
Was our driver on time for your pick up(s)? Yes!
Was our driver professional and courteous? Yes!
Anything else you think we should know? Fantastic service! Limo was gorgeous — loved the decorations. Would recommend you to family & friends! Chauffer: Bob
Your name: Margaret Heikkocy

How did you hear about us? Phone Book
Was our staff helpful and courteous when you called? Very nice & friendly & informative
Do you feel our rates are comparable with that of other services? Yes
Was our driver on time for your pick up(s)? Yes
Was our driver professional and courteous? Yes, friendly and very accommodating!
Anything else you think we should know? Feb. 17, 2007 was a terrible snowy day the driver apologized for the limo being slightly dirty. Considering what he had to drive threw it was all fine.
Your name:

How did you hear about us? Wedding Shoppe
Was our staff helpful and courteous when you called? Yes!
Do you feel our rates are comparable with that of other services? Part of me felt the rate should have been less for a 20 min drive — the other part was so happy not to worry about it!
Was our driver on time for your pick up(s)? Yes
Was our driver professional and courteous? Yes
Anything else you think we should know? The groom & groomsmen were very excited to have a limo take them to the wedding ceremony. You were so easy to deal with & so helpful I was happy I chose Southlake Limo & if I ever need limo services again you will be the only service I call! Thank you!
Your name:

How did you hear about us? Online yellow pages. Booked you guys from NC!
Was our staff helpful and courteous when you called? Absolutely! Changed our reservation to the UTV after coming out to Merrillville to see the bus! So helpful & so nice!
Do you feel our rates are comparable with that of other services? They are definitely comparable & probably the best in the area!
Was our driver on time for your pick up(s)? Yes, early in fact!
Was our driver professional and courteous? Yes, very.
Anything else you think we should know? I highly recommended you to my sister-in-law who used you guys and the UTV 3 weeks later, and now multiple family members are hoping to use you in the future!
Your name:

How did you hear about us? Bridal show
Was our staff helpful and courteous when you called? Very much!
Do you feel our rates are comparable with that of other services? Okay-
Was our driver on time for your pick up(s)? He was early - He was great :)
Was our driver professional and courteous? Very much
Anything else you think we should know? Southlake Limo helped make our wedding day special — Thanks for being so professional.
Your name:

How did you hear about us? Internet search
Was our staff helpful and courteous when you called? Yes, very much so. Did a great job to put my mind at ease about selecting your company.
Do you feel our rates are comparable with that of other services? Yes, the rates were in line with other area companies.
Was our driver on time for your pick up(s)? Yes and early.
Was our driver professional and courteous? Yes
Anything else you think we should know? He was terrific and went out of his way to please everyone and make the trip very enjoyable and memorable. I highly recommend your company and will use your services again.
Your name: Zachau Sears

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Southlake Limousine Service, Inc.
Phone: 219.922.4567
9835 Express Drive
Highland, Indiana 46322

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